Frequently Asked Questions

We are located a short walk from Epping Station at:
Level 3, 3 Carlingford Road, Epping NSW 2121

Some classes are held at:
306, 14 Lexington Drive, Bella Vista NSW 2153
Level 1, 12 Butler Rd, Hurstville NSW 2220

Registration enables you to set up your profile and enrol your child in one of our courses. You can then easily access all the information related to your child's enrolment, including invoices and lesson materials for online classes. If needed, you can also cancel an enrolment. If you have more than one child enrolled with us, all their information is easily available using one login.

In addition, we use your profile information as the emergency contact information.

In the "Courses" tab, click "View details" to obtain the course description. If one is not available, then the course is a general skills course e.g. Year 5 Maths or Year 6 Thinking Skills.

EduVision Student Portal Manual

Log in, then click "My Child" at the top of the webpage. If enrolment is successful, the class will be shown.

This information is found on your child's Student Profile when you click on the relevant class.

Face-to-face lessons:

Lesson materials will be handed out in class by the teacher. Submissions are done on paper and handed in.

Online lessons:

The EduVision Student Portal Manual provides information on how to print lesson materials and submit writing homework. Materials are available one day before the class and are available until one week after your last lesson. After that, lesson materials will no longer be accessible.

EduVision Student Portal Manual

We use Zoom for our online classes. We suggest that you download the Zoom app before the first lesson. The Zoom link is found on your child's Student Profile when you click on the relevant class. Lesson materials are available on the Student Portal and homework is also submitted and marked there.

Teachers share their lesson using the screenshare function. Students can ask questions by raising their hands or using the chat function. Quick discussions or pop quiz-style questions are conducted using the chat function. The chat function is controlled so that students can only chat with the teacher (host). Students are encouraged to keep their camera on to enable teachers to check if they are engaged and understand the lesson materials.

Term assessments are completed using the EduVision Exam Portal. When it is time for the term assessment, click on "Take Me To The Exam Portal" on the Student Profile page.

Term-time courses:

The amount of homework depends on the age of the student and the length of the class. In general, for each 2-hour lesson, your child is expected to do about 1 hour of homework for the week and the homework for a 3-hour lesson is about 1.5 hours per week. There is no homework for week 10.

Holiday courses:

Holiday courses that are more academically focussed will include some daily homework. Extra-curricular courses may not have homework. For full-day holiday courses, no homework is expected.

There are assessments only for 10-week courses held during the term. For most primary courses except for debating and public speaking, an assessment is held in week 9 or 10. For secondary courses, the number and timing of assessments will vary depending on the content.

By week 10, students and parents will receive the results of the assessment. If you wish to talk to the teacher, a short interview can be arranged.

You must first register yourself and your child. To do this, click "Register" in the top right-hand corner of our webpage.

To enrol in a course, first ensure that you are logged in. Then go to "Courses" and click "View details". Some courses will have many classes available with different days, times and modes (online or face-to-face). Once you are sure which course and class you want, click "Enrol".

In general, your child can only enrol in the courses that are created for their year level. This is to ensure that your child receives age-appropriate teaching and materials. If you do not find one that you think suits your child, please contact us at service@eduvision.com.au and we can provide some advice.

You can only do this yourself if the payment has not yet been processed. Log in, then go to the "My Child" tab. Select the class, then click "Disenrol".

If payment has been processed, please contact us at service@eduvision.com.au. The refund policy in the Terms and Conditions will be applied. A $50 administration fee is charged for processing all refunds.

The Multi-Course Discount applies when a student is enrolled in more than one course. The discount applies from the 2026 Summer Holidays, for all 2026 courses.

Eligibility: The discount applies only when a student is enrolled in more than one course within a single enrolment period (a single school term or a single school holiday period). Students must be enrolled before the enrolment due date for that period.

Discount: When a student is enrolled in more than one course, a 10% discount will be applied to the subsequent course(s), calculated on the average fee of the courses.

Process: The discount is calculated and applied automatically by our system. The invoice for the first enrolled course will not show a discount; the invoice(s) for subsequent course(s) will reflect the discount.

Exceptions: Courses added after the enrolment due date are not eligible for the discount.

The Trial Test Discount applies only to OC Trial Tests and Selective Schools Trial Tests.

OC Trial Test:

• 30% discount if enrolled in one other course in the same enrolment period.
• 50% discount if enrolled in two other courses in the same enrolment period.

Selective Schools Trial Test (STT):

• 30% discount if enrolled in one other course in the same enrolment period OR achieved top 10% in two subjects in their OC exam.
• 50% discount if enrolled in two or more other courses in the same enrolment period OR achieved top 10% in all three subjects (Reading Comprehension, Mathematical Reasoning and Thinking Skills) in their OC exam.

An enrolment period refers to a single school term or a single school holiday period.

Process: The Trial Test Discount is not applied automatically. Please contact our office to request an adjustment to your OCTT or STT invoice.

You will receive an invoice at the email address that you registered with us on the EduVision website.

Two payment methods will be offered:

1. You can pay by credit card using the link in the email. Payment by credit card may attract a surcharge.
2. You can make a direct deposit using the bank account details below. Use your STUDENT ID and INVOICE NUMBER as the Reference so we can track your payment:

Account name: EduVision Pty Ltd
BSB: 032282
Account number: 412607

The most up-to-date refund policy is in the Terms and Conditions.

Please note that no refunds will be given if a student misses a lesson for personal reasons. However, EduVision will make every effort to offer you an online/onsite make-up session.

Refunds for term courses for current students (rollover only):

Current students whose enrolments are automatically rolled over to the next term, but can no longer attend that class or any other class in the same course, will be entitled to a full refund only if the student disenrols before the beginning of the next term.

Refunds for term courses for new students or new classes:

New students or current students enrolled in a new course will receive a refund only if the student disenrols by the end of week 2 of the term. EduVision will charge an administration fee of $50.00 per class for processing any refund. Payment made for all unattended classes will be refunded, minus the administration fee. No refund or credit will be provided from week 3.

Refunds for holiday courses:

A refund will be given if the student disenrols by the end of week 10 of the preceding term (before the holidays begin). EduVision will charge an administration fee of $50.00 per class for processing any refund. No refund or credit will be provided once the holidays begin.

Refunds for grading tests:

EduVision runs grading tests for entry into some courses at set times of the year. No refund is provided for these grading tests.

Refunds for all external exams and competitions:

A refund may be given if the student disenrols from any external exam or competition (such as ICAS and AMC), subject to the terms and conditions of the particular exam or competition. When the non-refundable period begins depends on the external organisation that runs the exam or competition. If a refund is payable, EduVision will charge an administration fee of $30.00 per exam for processing the refund.

No, we do not offer trial lessons for any of our courses. If the course does not meet your expectations, please contact us at service@eduvision.com.au.

A make-up lesson is defined as a lesson for the same course in the same week, whether online or onsite.

We understand that a student may fall sick or their families may have clashing commitments. Therefore, we allow up to two make-up lessons a term.

We do not provide a refund or credit if a student misses a lesson and is unable to attend a make-up lesson. If students miss a lesson, they will still be able to access their lesson materials. Any writing task, if completed, will be marked.

To find a make-up lesson, go to "Courses" on our website. Find the course your child is enrolled in (e.g. Year 3 Maths) and click on "Learn More". This will provide the dates and times of all the classes, as well as whether the class is online or face-to-face. Once you have decided which make-up class suits your schedule, call us and let us know so we can inform the teacher and ensure that the class is not overbooked.

The following information applies to both term-time and holiday OC Trial Test and Selective Trial Test courses.

Face-to-face test: Students will be given a paper version of the test in class. The class teacher will review the test afterwards.

Online test: Log into your account on the EduVision website and click "Take me to Exam Portal". Each test will be available from six days before the review class and can be attempted at your convenience within that window. There is a countdown timer for each test.

Test reports will be available in the Exam Portal. "Retry & Review & Reset" are available for Maths and Thinking Skills components of the test for 30 days after submission.

You can find the Zoom link for the review session by logging into your account and selecting the class under your child's profile. An example of a high-scoring student script for STT writing will be posted in the "Class Documents" section.

Year 4 English Extension classes begin in Term 3. Both English and English Extension courses are targeted at students seeking enrichment and extension. Most weekly materials are identical, but some activities may be differentiated to ensure optimal challenge.

In mid-term 2, all Year 4 students will sit a grading test. Current students' term performance will also be considered. The results will determine eligibility for the Year 4 English Extension course.

Once informed of eligibility, students can select a suitable day, time and delivery method (face-to-face or online).

Year 5 English courses are popular, especially for students preparing for the Selective High Schools Placement Test or scholarship tests. We therefore allocate students into English and English Extension courses based on performance.

Both streams provide enrichment; some activities are differentiated. Teachers are selected for their expertise and ability to adjust pace and challenge.

All Year 4 students enrolling for a Year 5 Term 1 class

In mid-term 4, all currently enrolled Year 4 students sit a grading test (except those already in Year 4 English Extension). Term performance is also considered. Results determine eligibility for the Year 5 English Extension course.

All Year 5 students enrolling for a Term 2 class

In mid-term 1, all new and current Year 5 students sit a grading test (except those already in Year 5 English Extension). Term performance is considered for placement.

All Year 5 students enrolling for a Term 3 or 4 class

From Term 3 onwards, only currently enrolled Year 5 students are eligible for English Extension. New students enrol in English. Ongoing performance determines movement between courses.

Yes, we have experience supporting our students in scholarship applications. In 2021, more than sixty of our students received interview offers. In 2022, more than one hundred received interview offers.

uTest provides preparation tests for the Opportunity Class Placement Test and Selective Schools High School Placement Test (excluding Writing), reflecting real test difficulty and expectations.

Results analysis: uTest provides detailed performance data and rankings to help students identify target areas.

Retry & Review: Students can review explanations and retry questions for 30 days after each test.

Packages:

Package A: 1 set; Package B: 5 sets; Package C: 10 sets (not available for OC). Questions are not repeated across packages.